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I sent ETH from Binance to Robinhood through BSC. Is it really lost?

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I accidentally sent ETH from Binance to Robinhood using the Binance Smart Chain (BSC) network because Binance is blocked in my country and I tried to transfer all my funds at once.

​The transfer status shows as "completed" on Binance, but after 24 hours, the funds haven't arrived in my Robinhood account. I contacted Robinhood support, and they told me the funds are unrecoverable.

​Since the receiving address belongs to my Robinhood wallet, is there any possibility to recover these funds if Robinhood supports BSC in the future, or are they lost permanently?

​Any advice would be greatly appreciated. After some research I've learnt that it's my fault for not being properly informed and not doing a trial transfer, but it just didn't cross my mind.

submitted by /u/Solracval
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