Whats up, I have the following challenge with binance, through the day of October 10 I had a liquidation in my account because of the incapability to close positions, for about 10 minutes earlier than the flash down, throughout this time it was not potential to close positions and/or make inner transfers, this induced a liquidation in my account of roughly 17,600 USDT.
I contacted help to debate this difficulty and hooked up pictures of the errors. In response, Binance despatched me a alternative proposal for $2,400 USD, along with a collection of legal circumstances if I accepted its phrases.
Briefly, reject his supply.
The rationale: I don't perceive why I ought to assume losses resulting from binance errors, I haven't acquired any extra responses from binance, what am I alleged to do in these instances? Does anybody have an identical expertise?
In case you're questioning, my leverage was zero.30%
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