Worst Experience Ever P2P

Binance P2P Attraction Nightmare (Case ID #160033659) – 11+ Days of Delays, Buyer Not Cooperating, No Decision

I need to share my expertise with a Binance P2P attraction as a result of truthfully this has gone approach beyond regular.

I’m the seller in a transaction the place the customer did not comply with the cost instructions.

Even in the chat, he showed confusion about the place he truly despatched the cash.

Regardless of this being clearly the customer’s mistake, he immediately opened an attraction.

Now right here’s where things start going incorrect.

This case has been ongoing for more than 11 days, and as an alternative of reaching a resolution, it has become an countless delay loop.

The customer has repeatedly failed to offer correct proof. Binance help specifically asked for video proof displaying the chargeback status, including full transaction details and confirmation from the financial institution.

As an alternative of offering that, the customer retains sending irrelevant things like screenshots of the chargeback request, random transaction videos, or even WhatsApp messages that don’t present anything useful.

Even worse, he retains sending the same sort of proof repeatedly, multiple occasions, with out truly meeting the necessities.

Despite this, Binance help keeps giving him extra time.

What makes it extra irritating is that help themselves acknowledged at one point that the customer made a mistake and sent funds to the flawed account.

Additionally they repeatedly warned him to offer correct evidence and even issued “final warnings.”

But those warnings are never enforced.

Each time the deadline is reached, the customer replies at the last second with incomplete or irrelevant info, and as an alternative of taking motion, the case simply will get prolonged again.

One other major concern is the reliance on the “chargeback” course of. Help retains saying to wait for the customer’s financial institution to course of it. Nevertheless, banks sometimes take a maximum of around 72 hours for this type of request.

We are properly beyond that timeframe, and there's still no correct update, but the case continues to be being delayed based mostly on this.

At this point, it feels like the case is caught in a loop:

wait → purchaser sends weak proof → help extends → repeat.

On my aspect, I've already submitted all required evidence and have been actively responding all through all the process. Help even confirmed that there isn't a pending motion required from me.

But someway, the case continues to be not being resolved.

There have also been clear inconsistencies from help. At one point, they claimed no updates have been acquired from both aspect, which is just not true. In one other occasion, they sent a message meant for the customer to me by mistake, which exhibits a scarcity of proper case handling.

This isn't just frustrating—it raises critical considerations about how P2P appeals are managed:

-Lack of strict enforcement of evidence requirements

-Continuous extensions with out accountability

-Poor coordination between help agents

-No clear decision timeline

At this stage, it looks like so long as the customer retains replying with anything, regardless of how irrelevant, the case won't ever end.

Has anyone else experienced something like this with Binance P2P?

As a result of right now it looks like the method is extra about delaying selections than truly resolving disputes pretty.

If anyone has recommendation on find out how to escalate this or push for a last determination, I’d actually recognize it.