Need Legal Guidance - Changelly Holding My Crypto for Months Despite Full AML/KYC Compliance

Hello everyone,

I'm in search of genuine authorized recommendation from anyone who has handled Changelly or comparable crypto exchanges.

My crypto transaction has been frozen by Changelly for several months underneath the pretext of an AML/KYC assessment.

I completed my KYC instantly.

After that, Changelly repeatedly requested:

• Source of funds

• Wallet possession proof

• Transaction particulars

• Blockchain data

• Chat screenshots

• Further explanations

I offered each document and piece of data requested.

They then contacted the sender of the funds immediately.

The sender (my good friend) additionally absolutely cooperated by:

• Completing KYC

• Providing pockets possession proof

• Sharing transaction particulars

• Sharing chat screenshots

• Explaining the supply of funds

• Offering every out there supporting doc

Regardless of full cooperation from each of us, Changelly continues to reply with the identical generic replies:

"Your case is underneath assessment."

"We'll replace you when there are any developments."

This has been happening for months.

I additionally emailed their Authorized Staff requesting their legal entity particulars, company registration, registered office, legal tackle, and licensing info.

They have utterly ignored these emails as properly.

I have now engaged a lawyer and am getting ready authorized proceedings.

I possess full proof together with:

• Complete e mail correspondence

• AML communications

• Legal notices

• TXIDs

• Wallet possession proof

• KYC paperwork

• Blockchain data

• Chat screenshots

• Complete timeline of events

I might respect steerage from anybody who has experienced something comparable.

1. Has anyone successfully recovered funds from Changelly after a protracted AML evaluation?

2. Which legal entity truly operates Changelly?

3. Which jurisdiction is greatest for initiating authorized proceedings?

4. Which regulators or authorities have jurisdiction over Changelly?

5. Has anyone taken authorized motion towards Changelly? If sure, what was the result?

Any recommendation, legal steerage, or private experience can be significantly appreciated.

Thanks.