Coinbase holding close to $1M deposit hostage for 15 days - support admits "technical failure" & told me to contact regulators

1. An agent initially promised 3-5 days to credit/return my funds to my ETH wallet. More than 15 days have passed. Case #25243137
2. Their support refused to release my GDPR data, and in the UI there's no button to download it manually.
3. I have lost over $100k in opportunity cost (sold ETH to deposit this).

My tweet about it, including the screenshot where they tell me to report them to the authorities: https://x.com/laur_science/status/1998746021099122834

WARNING to all users: If their system glitches, they will NOT fix it manually. They will wait weeks while you lose money.

Even better, don't use centralized exchanges for large amounts, or do it in small tranches. For me, it's the last time, and yes - I already knew the dangers, therefore "lesson reinforced", not "lesson learned".